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Santanu Das's journey of becoming a NetSuite project lead at KPI has been anything but common.
After finishing his bachelor's degree, he got his first job as a Technical Support Executive at a software company. Soon, Santanu shifted his focus to ERPs and business processes. In the same job, he was promoted to consultant. In 2018, he joined KPI as a NetSuite functional consultant. Recently he won a promotion as a Project Lead.
Santanu's main role is to not only solve problems for our customers but to lead the way in successfully completing NetSuite implementations. He drives his inspiration by seeing positive results for customers. He has honed his consultant skills to the point that he can advise on and implement industry-specialized products like Rentegrate for Al Faris
In fact, our entire team of functional consultants- Rachita, Chulani, Shaly, Bhavin - all share quite similar journeys. They all came from auditing, accounting, and finance foundational backgrounds - switched to ERP consulting early in their careers, after realizing that business process solution was their calling.
Over the years, our NetSuite team has polished their skills and abilities to support hundreds of customers on their NetSuite journeys. They are part of an award-winning team and enjoy a 100% success rate.
So, what is important to become a successful NetSuite Consultant?
How can you achieve similar success in your role in consulting?
In this article dedicated to aspiring and budding NetSuite Consultants all over the world, we try to answer these questions.
Let us dive deeper into understanding the role of a NetSuite Consultant and how to be successful in such a dynamic industry.
A consultant is someone who provides advice on matters of concern.
It has a similar connotation in the ERP industry. Anyone who helps businesses is a consultant. Anyone who helps businesses in improving their overall performance by maximizing the value of an ERP system is an ERP Consultant. They are professionals who help your business in assessing the pain points, devising expert solutions, and assisting with the achievement of business goals - by best using an ERP or business management software.
A NetSuite ERP Consultant is an ERP consultant who specializes in NetSuite. They can work as both technical and functional consultants.
Technical consultants are experts in dealing with the system's technical components. Assisting with creating customizations, system configurations, system architecture, technical troubleshooting, and programming fall under their responsibilities, among other things.
Functional consultants focus on the business side of consulting, with broader responsibilities like gap analysis, matching modules, building functionalities, understanding processes, planning customizations, reporting, and analytics.
In today's technology environment, many ERP operations are automated, needing less hands-on attention from the end user. Automation has transformed manual ways of working into smaller simpler tasks performed by software.
But people will always remain in charge. With the adoption of automation, the human focus has shifted more to tasks such as decision-making and analysis with the goal of enhancing outcomes. This is the very reason that ERP systems and software operate efficiently and the people chosen to manage and support the system master the skills.
A NetSuite Consultant's major responsibility is to ensure that the NetSuite ERP software functions as smoothly and efficiently as possible and brings the best outcomes for the business. The emphasis will always remain on providing maximum value to ERP system users.
As a consultant in a NetSuite partner firm, a NetSuite ERP Consultant's role involves assisting customers throughout the NetSuite software development and deployment process. Their role is multifaceted.
On a typical working day, our team of NetSuite consultants fulfills different aspects of their roles:
What causes a company's pain points? The primary responsibility of a consultant is to arrive first on the scene and collaborate with the client to develop a strategy. They look at the current business processes and identify their strengths and flaws.
Before setting or customizing a feature or a fix for an issue, consultants must fully comprehend its purpose, if it will help anyone, and how it will impact the company's current procedures. Their job is crucial since they will have a full awareness of NetSuite's inner workings, just as you do of your own company.
ERP consultants are professionals at transferring data from previous, often fragmented corporate management systems to the new system. This can take a long time. Consultants help keep the project on track for time and resources once the business needs are recognized. They create a unified plan, establish system implementation timetables, and gather feedback as needed.
In dealing with large-scale ERP implementation projects and multiple stakeholders, consultants need to ensure that projects remain on track. They do this by detecting problems early, communicating effectively, and providing experienced solutions. As project leads/managers, they are accountable for the implementation's overall success in terms of time and scope.
Consultants are trained to create system blueprints and build functionalities. They also help organizations create unique workflows and reports that are tailored to their specific needs. They're also in charge of the ERP system's day-to-day upkeep, upgrades, bug testing, system configuration, and data migration. They assist you to optimize system features to better meet your needs and unlock NetSuite ERP's true potential.
The role of NetSuite consultants is to transmit their considerable understanding of the application in an understandable manner. They teach end customers how to utilize NetSuite effectively so that they can swiftly adapt to the system.
Consultants also provide post-live assistance, which is the most important component of any ERP system. Consultants are trained to provide prompt assistance to customers as they navigate the change management process.
Their work as a NetSuite consultants is ever-changing and global. Like a software product, their understanding of it also evolves with time. They stay up to date on everything from feature sets to price structures, customizations, and modules. They learn to innovate by understanding the challenges, risks, and impact of ERP efforts on enterprises. They provide assistance and reduce risks by establishing the best methodology, approach, and expertise for achieving goals. They offer excellent analytical skills and unique solutions for minor and complex difficulties - for enterprises of any size, type, or location.
When time allows, the consultants enjoy attending workshops and internal training sessions to stay up to date on the newest developments and to create innovative approaches to solve day-to-day client difficulties. All of this, combined with strong cups of coffee, keeps NetSuite consultants up and running through their workdays.
Our NetSuite Consultants have penned down some excellent advice for those interested in pursuing a career in NetSuite consulting. Whether you want to begin as a NetSuite consultant or advance your career in the role, there are a variety of opportunities available.
Here are a few things you can do to ensure you excel in the NetSuite ERP Consultant role:
A career as a NetSuite Consultant can be a game-changer, because of the size of the ERP industry and the opportunities it offers for professional growth and advancement. Every day is full of new joys, challenges, and variety. The average NetSuite consultant salary will vary depending on the years of experience, market repute, and geographical location.
Success as a NetSuite consultant comes with the right preparation, passion, and hard work in the right direction.
So good luck to all current & future NetSuite consultants out there! We hope that this article has provided you with good information on the many aspects of a NetSuite ERP Consultant's role and how to be successful at it.
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